Students at Oklahoma State University are given access to three computing systems used to manage academic and personal records, e-mail, and on-line classes. Each system stands alone and is administered independently. Information in each of the systems is synchronized nightly. It's important to know how and when to use each system. The systems are:
Frequently Asked Questions
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OSU issues an eight-digit ID number that replaces a social security number as your primary identifier in the Student Information System (SIS). It is commonly called a CWID (Campus Wide ID) because the number functions as a student ID and if necessary, an employee ID. Your CWID does not change after leaving OSU. If you return to OSU for a second degree or resume your education after any break in enrollment, you retain your original CWID.
When a student's application is entered into the system, SIS will generate a CWID (Campus Wide ID number) and a random PIN for SIS access. This information is sent to the email address provided by the student on their application. If you don't know your CWID, use your social security number to access SIS. When you use your SSN, SIS displays a reminder page that contains your CWID. We recommend you use the CWID to reduce opportunity for a hacker to obtain your SSN.
Your O-Key account is an "access" account. It's used to access OSU computers, to read and send mail from your OSU email account, and provide a single login to many systems on campus, including SIS and D2L (Desire to Learn). O-Key contains personal and emergency information about you and allows you to reset or change your password at will.
O-Key accounts are available to you 48 hours after your application has been submitted to OSU. After activation, O-Key will remain available to you as long as you are a student at OSU. Your account is de-activated after three months of no enrollment, or one year after you receive your degree.
PINs (Personal Identification Numbers) are used to access your records from Student Self-Service. PINs are provided to ALL students. Students are assigned a random SIS PIN after their application for admission is added to the SIS database. Students can change their PIN once logged in. The SIS PIN will be REQUIRED for the student to access SIS and to set up their O-Key account.
As with any access code, you should protect your O-Key information and SIS PIN as you would a credit card. PINs remain a part of your personal records for use whenever you need to add or drop classes, access your OSU academic information, provide updated addresses, or request academic transcripts. Change it whenever you feel it is necessary.
Your O-Key account will be activated and a mailbox created for you within four to six hours. If you attempt to access the Student Information System (SIS) before O-key has completed its processing, SIS will notify you to activate your O-Key.
Students are encouraged to change their password before it expires. If a password expires the student can still go to okey.okstate.edu to do a password reset; however, a token is required. A token is generated during the password reset process and is sent to the email address or cell phone via text that was designated during the initial setup of O-Key.
Click the "Forgot your Password?" link below the O-Key login button and follow the instructions. If you experience problems, contact the Tulsa IT Help Desk at 918-594-8043. The Registrar's Office, Enrollment Services, or IRIM/SIS Production cannot reset your O-Key password.
Go to https://mail.okstate.edu. If you have forwarded your mail to another address, you will not be able to read your mail at this address.
To login, use your O-Key e-mail address or user name, and your O-Key password.
What is a “Phone Password” (formerly referred to as “Challenge Secret” or “Secret Passcode”)?
The Phone Password is a word, a phrase, or a series of numbers made up by the student when they create their O-Key account. The student must know this response in order to reset their password if it is not changed prior to the date it is set to expire. When you reset your O-Key password, you will be asked to set a phone password. This replaces the former challenge secret or secret passcode question and answer. The phone password may be up to 25 characters in length and can contain any combination of letters, numbers, or spaces.
OSU personnel including the Information Technology Office are required to ask for the phone password if you request information over the phone regarding your educational records or receive assistance with certain changes to your accounts. If you do not know your Phone Password, OSU personnel may not be able to help you or answer your question via telephone.
Alumni Phone Password
Either the “Okey Phone Password” or the “Alumni Phone Password” may be used to verify identity regardless if the individual is a former OR current student. The “Alumni Phone Password” is not used just for Alumni but for anyone who does not have an Okey password, does not want to look up their password, has not set up their Okey account, no longer has an Okey account, or for whom it has not yet been 48 hours after submitting their application for admission to receive the email that their Okey is ready for activation.
In order to change their Okey Phone Password, students will have to login into their Okey account and select the option to change their Okey phone password. Enrollment Services cannot change the Okey Phone Password. They can only change the Alumni Phone Password which has been submitted by the student to Enrollment Services on the “Phone Password” form (located on Registrar’s “forms” page at ok.state.edu and faxed or submitted in person 918-594-8307 [FAX]).
Please protect your Phone Password as if it were your credit card number. Should you wish to change your secret passcode in the future, simply log into your O-Key Account and select the option to make the change.
Questions: Enrollment Services 918-594-8100
SIS is the Student Information System. It contains anything related to your OSU academic record including financial aid information, personal information such as addresses and phone numbers, tuition and fee billing data and your grades. You'll use SIS to:
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If you activated your O-key account less than 24 hours before accessing SIS, you may be prompted to activate your O-key account again. Select "Activate My O-key Account", then close that window and begin your SIS login again.
You may use your O-Key login and password or your student ID and SIS PIN to log in.
Using O-Key to Access Student Self-Service
O-Key is an account management system. It is not part of SIS, but it may be used to access your SIS records.
You may also use your Student ID and SIS PIN
First ever login using your Social Security Number and SIS PIN:
Students may request their SIS PIN (used for logging into SIS Web for Students or activating a new O-Key account) by submitting a completed SIS PIN Request form to the Office of the Registrar in 322 Student Union (Stillwater) or the Enrollment Services Office on the 1st floor Administration Building (Tulsa). In addition to signing the form, you must attach a legible copy of your photo ID (driver's license, passport, military ID) and select one of the options for receiving your PIN.
The SIS PIN Request form may be submitted to the Registrar's Office or Enrollment Services in person, via postal mail, via scanned attachment in an email to firstname.lastname@example.org, or via fax to 918-594-8307 (Tulsa) or 405-744-8426 (Stillwater). Once you have your PIN, you can change it at any time by logging into SIS Web for Students and selecting the 'Change PIN' option from the "Personal Info" menu.
Classes for new semesters are available on SIS one month before enrollment begins. You may begin planning your schedule as soon as the new semester classes are posted on Student Self-Service. Don't forget to schedule an appointment with your advisor.
Step 1: Plan Your Schedule
Step 2: Meet With Your Advisor
All undergraduates and first-time graduate students have an "Advising Hold" that must be cleared before students may enroll. Advisors require students to schedule an appointment for an in-person meeting or allow meetings via phone, e-mail, or walk-in visits. Contact your advisor or your student services office to find out how to arrange a meeting. During your meeting, your advisor will answer your questions and clear you to self-enroll on the appropriate day.
Step 3: Enroll
Step 4: Print Your Schedule
One-Step "Search and Enroll" Function
D2L is used by many professors to post syllabi, quizzes, tests, and homework assignments on the internet. They may use it to send messages to you. Some classes may include on-line discussions. You may take quizzes and tests, and submit your assignments online.
SIS updates D2L with enrollment information nightly. Course information is available one week before the class begins and may be accessed for two weeks after the class ends.
Use your O-key login to access D2L. For more information, go to the D2L home page at http://online.okstate.edu and select the Student Help link.